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Warehouse Inbound Team Leader

North York, Toronto, ON, Canada

Job Type

Full time, Permanent

Vacancy Description 

Company Summary

Pantos Logistics Canada Inc. provides top global logistics solutions to over +1,000 clients in services areas of Ocean, Air, E-Commerce, Trucking, Customs Brokerage, Warehousing and Cargo Projects. The company’s expertise includes custom brokerage, production, storage, and in-bound/out-bound via various modes of transport, including Sea Freight, Air Freight, Truck Freight, and Express.

A Inbound Team Lead is responsible to supervise, coordinate and oversee the logistics operations and providing coaching, development, and training staff. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.

Reporting To:

  • The Warehouse Inbound Team Leader reports to the Manager – Toronto Warehouse


  • Supervise, coordinate and oversee day-to-day logistics operations in a warehouse

  • Plan and review, in collaboration with the General Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications

  • Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics

  • Accountable for site Key Performance Indicators (KPI)

  • Working in collaboration with customers in all aspects of operations

  • Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognize team and individual successes

  • Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes

  • Address performance problems through corrective action and disciplinary process

  • Understand labor agreement and maintain positive labor relations with all employees

  • Responsible for implementation of health & safety and security initiatives, practices, and behaviors, and adherence to company rules and policies

  • Provide appropriate orientation for employees and Team leads and give them the information, technology, and any material necessary to perform their jobs

  • Provides daily work direction to frontline associates

  • Uses technical systems for reporting and analytics

  • Other duties as assigned


  • Experience in Warehouse, or operations preferred

  • 1-3 years of Warehouse experience in Supervising

  • Forklift license (including Order picker, Reach truck, Counter Balance)

  • Experience in Coaching and Monitoring Performance

  • Troubleshooting and Problem-solving Capabilities

  • Knowledge of General Regulatory and Safety process and procedures

  • All candidates must be eligible to work in Canada.

Possession of the following skills is an asset:

  • Strong planning skills

  • Strong verbal and written communication skills

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

  • Capable of multi-tasking, highly organized, with excellent time management skills

  • Bilingualism in English and Korean is an asset.


  • Dental care

  • Disability insurance

  • Extended health care

  • Life insurance

  • Paid time off

  • RRSP match

  • Tuition reimbursement

  • Vision care


  • 8 hour shift

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

  • Overtime pay

Work Location:

  • In person

Submission Procedures

  • Should you be interested, please submit your resume & cover letter

We appreciate all applicants who are interested. However, please note that only those who are selected will be contacted.

Pantos Logistics Canada Inc. is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act. As such, Pantos Logistics Canada Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

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